Upgrades Reset (Town Hall, etc.)

[Cory Bollig]

OOPS forgot system infomation
OS Type,OS Version,Browser Type,IP Address,Javascript Enabled,Cookies Enabled,Color Depth,Screen Resolution,Browser Window Size,Flash Version,Full Flash Version,User Agent
"Microsoft Windows","7","Internet Explorer 8.0","99.6.49.xxx","Yes","Yes","32 bit","1440 x 900","1436 x 731","11","11.0.1","Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)"

User id 6101746

[SansNickel]

No help ?

[Wesley Ying]

oh ok thanx

[maggithai]

Hello :-)
As I recall, I upgrade Town Hall lvl 9 since it is out there, but today 24.10.2011 I log into the game, where I see that my upgrade has gone and it is still lvl 8
it is a little over 2 days left until lvl 9 Town Hall finished.
My Railgun upgrade to lvl 5 is also gone, but it is over half finished ...
What is going on, it's bug, can anyone help me with it ..

Waiting for an answer - Thanks

is it a dream or reality ..
Where is my upgrade and nearly finished?

[Shin'ichi Watanabe]

Well, I was upgrading my town hall, since like 7 days ago, now, someone attacked me and damaged my town hall, it got repaired but the upgrading got cancelled, I don't know why, is that normal or a bug? Is it that hard to upgrade? BTW: my ID is 12317667

[UltimusBlader1998]

happens a lot.same thing happen to me once when i was upgrading my town hall

[antipopslacker]

After gathering, and spending the resources needed to upgrade my town hall to lv 6 and waiting the days it took to complete i find nouthing happened outer than losing those resources. so whats up with that??/??

13538387
cleared cache and still no lv 6

[KIXEYE CS RUBI]

Sorry for any confusion. I've merged a few threads together to try and get a better fix on this issue. We're working on this issue.

[Cory Bollig]

Well, I was upgrading my town hall, since like 7 days ago, now, someone attacked me and damaged my town hall, it got repaired but the upgrading got cancelled, I don't know why, is that normal or a bug? Is it that hard to upgrade? BTW: my ID is 12317667

My upgrades also reset after an attack.

[ulysseswallacejr]

I recently was in the middle of upgrading my TH from 6 to 7 and my housing from level 5 to 6 when I was attacked and my buildings where destroyed. When the repair was finished my TH stopped upgrading and so did my housing. I have lost all of the resources that went with the upgrading of the these two buildings.

This is the first time I have encountered this problem. I have cleared my browser cache.

OS Windows Vista; OS browser is MS9; Flash is current. user id is 1251627.